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Privacy Policy

At 17 Sundays, we can keep a secret.

However, we do collect a certain amount of information from our customers.

We do this not only to improve your experience at 17 Sundays, but also to ensure that we are listening to each and every one of our customers and providing you with the best products and service that we possibly can.

Keeping your personal information private is as important to us as it is to you, so we make it a priority to handle these things with the utmost responsibility and in accordance with Australian law. We are dedicated to maintaining your confidentiality.


Providing personal information is not a prerequisite for accessing the 17 Sundays site, however it is necessary when:

  • placing an order online.
  • registering to receive information. 
  • providing feedback.  

In these cases you will see that some of the information you are asked to provide is mandatory (without which you will not be able to complete the process) and some is voluntary.

Apart from the information you personally provide to us, we may also collect navigational information when you browse the 17 Sundays site. This is general information like your domain type, IP service provider, browser type, and IP address, which is presented in the form of overall average use on a daily basis and does not contain personal information about you.

We also use a browser feature known as a cookie, which assigns a unique identification to your computer and is typically stored on your computer's hard drive. Both navigational information and cookies are used by us to identify problems, evaluate the effectiveness of our website, and analyse trends. With this knowledge, we can improve the quality of your experience on our website by recognising and delivering more of the most desired features.

Storage :

17 Sundays has implemented stringent security measures to protect the information we collect from our website. We receive and store the information on our secure databases, which are only accessible as needed by authorised 17 Sundays staff members, who are fully aware of the importance of confidentiality.

If you are visiting from a location outside Australia, your connection will be through, and to, servers located in Australia. Your orders placed with will be accepted, fully processed, and shipped from Australia, unless otherwise notified. All information you provide will be processed and securely maintained in our web servers and internal systems located in Australia.

Furthermore, your personal information is not stored or remotely accessible on our website, or on servers whose specific function is to provide Web access. In the event of a possible intrusion to our Web servers, you can be assured that your personal information and any data relating to yourself is not obtainable. The only data stored on our servers is general statistics.

Use and Disclosure:

17 Sundays does not sell, rent, or disclose your email address or any other personal information to unrelated third parties unless required to do so by law, or based on our belief and in good faith, that it is necessary to protect the users of our website or the general public.

We use the information gathered for processing your order, developing our website, and improving our products and services for customers and visitors to the website. We may use the information you provide to inform you about new 17 Sundays products or items of interest via email or postal mail, as long as you have indicated that you do not object to this. We try not to do this intrusively and you can always choose not to receive any further newsletters or promotional material from us by clicking on the appropriate link clearly visible in emails we send. Alternatively you can contact us directly using the form on the contact page.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to .

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.


If you have any additional queries about our Privacy Policy, or you have a problem or complaint, please contact our customer service team via email at or by phone on (03) 93860616

If, upon our review, your concerns about privacy are not resolved to your satisfaction, you can contact the Office of the Australian Information Commissioner on 1300 363 992 or via

If you do not wish to receive marketing and other communications from us, you can notify us at anytime.