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Delivery & Returns

SHIPPING:

 All orders are dispatched from our warehouse in Melbourne, Australia.

SHIPPING OPTION                                                  DELIVERY TIME                                                                 COST
AU Star Track Courier                                    2-8 Business Days                           Free
Australian orders over $200
AU Standard Star Track Courier                   2-8 Business Days                             AU$10
NZ-  Aus Post International Standard          8-12 Business Days                            $20
USA- Aus Post International Standard          8-14 Business Days                          USD$20

 

Please allow 1 -2 days for dispatch of your order and allow an extra day during sales/ promotional periods, public holidays and in the lead up to Christmas.

Please include a note in the comments section when you are placing your order if you have specific delivery requirements.

When your order is dispatched, you will receive a tracking number to follow your delivery.

 RETURNS:

Although we hope you love all your items, we have a returns policy in place if you are not 100% happy with your purchase.

17 sundays will provide a full refund, size exchange or credit note for all full price items that adhere to the below conditions.

Sale items are final and can be returned for an exchange or credit note only.

CONDITIONS FOR RETURNS:

Full priced items can be returned for a size exchange, refund or credit note.

We recommend choosing carefully to avoid disappointment, so please get in touch at info@17sundays.com if you have any questions regarding sizing or fit.

 Any items returned outside the 30-day return period, or in a condition that indicates being worn or washed in any way, including perfume smells or make-up marks, will not be accepted for return.

17 sundays reserves the right to reject items that do not comply with the above conditions and will return the item to sender.

 HOW TO RETURN WITHIN AUSTRALIA:

  • Complete your returns request here using the  return /exchange portal  
  • Items must be returned within 30 days of receiving your order
  • Return shipping cost and delivery is the responsibility of the customer so we recommend using trackable service.
  • Simply place the return/exchange form inside your parcel and attach a shipping label on the outside of your parcel and send to our return address below
  • Once received, we assess your return and if in compliance with our return policy, complete your refund, exchange or store credit.
  • 17 Sundays cannot process a return until we have received your parcel.

 HOW TO RETURN FROM USA/ NEW ZEALAND: 

  • Complete your returns request here using the  return /exchange portal  
  • Items must be returned within 30 days of receiving your order
  • Return shipping cost and delivery is the responsibility of the customer so we recommend using trackable service.
  • Simply place the return/exchange form inside your parcel and attach a shipping label on the outside of your parcel and send to our return address below
  • Once received, we assess your return and if in compliance with our return policy, complete your refund, exchange or store credit.
  • 17 Sundays cannot process a return until we have received your parcel.

RETURN ADDRESS:

17 Sundays Returns
20 Paroo Avenue
Roxburgh Park, 3064
Victoria, Australia

 

CREDIT NOTES:

Credit notes are sent as a gift card to your email address. They never expire and can be used in full or part amount. If part is used the balance will remain on the gift card.